For the fourth consecutive year, the Secaucus, N.J.-based document scanning and paperless office experts have been named “Best in Class” in customer satisfaction, according to research performed by the Strategic Performance Group (SPG) of Saint Paul, Minn.

IPS’ 2011 Customer Satisfaction Index score is 9.5, up from 9.30 in 2010. IPS ranked highest, with the top score for all surveyed.

The CSI results ranked IPS “Best in Class” for the fourth year running; exceeding customer expectations with high marks in responsiveness, flexibility and quality.

“At IPS, we’re committed to providing the absolute best service and value possible,” IPS president and CEO Greg Bartels said. “We take pride in our consistently high marks in customer satisfaction surveys for responsiveness, flexibility and quality. Every year, we sit down as a team to discuss our performance and how we can improve. Because of that process – as well as our proven focus on customer satisfaction – I’m confident we’ll continue to score high marks.”

Feb. 8, 2012, Secaucus, N.J. – IPS, a national leader in paperless document management solutions, continued its commitment to decreasing its carbon footprint and increasing awareness of environmental issues by making a sizeable donation to Trees for the Future.

IPS’ contribution will allow the organization to plant 5,000 fast-growing, permanent, beneficial trees in fragile, eroded lands around the world. The company has donated nearly 15,000 trees over the course of its partnership with Trees for the Future.

The company has donated nearly 15,000 trees over the course of its partnership with Trees for the Future.

Trees for the Future has been helping underserved communities plant trees since 1989. Through seed distribution, agroforestry training and country programs, Trees for the Future has empowered rural groups to restore tree cover to their lands, protecting the environment and helping preserve traditional livelihoods and culture for generations.

“At IPS, we’ve been leveraging paperless solutions to create cost savings and efficiencies for our clients for more than 20 years,” IPS president and CEO Greg Bartels said. “But we also recognize how important decreasing paper consumption is to our environment. Working with Trees for the Future is a natural progression of that philosophy. As responsible corporate citizens, giving back is simply the right thing to do – and helping the environment helps us all.”

Paper use and deforestation fast facts

• Every 5,000 invoices processed by IPS equals one tree – which is capable of clearing the air of 250 kilograms of carbon dioxide.

• Every year, enough paper is thrown away to form a 12-foot-high wall between New York and California.

• More than 70 percent of pulp used in the paper industry comes from forest trees, rather than tree farms.

About IPS
Founded in 1991, IPS enables clients to move from legacy, analog, document processes to innovative, 100% digital processes including document scanning, conversion, archiving and workflow with near-perfect 99.995% data accuracy. IPS skillfully combines superior technology with human intelligence, customer-specific business rules and rigorous quality control in a cloud-based environment for maximum compliance, security and ROI. Defining best practices for decades, IPS transforms daily transactions into predictable, streamlined, fully digital processes.

Numerous Fortune 500 companies rely on IPS, as do 3 of the top 5 insurance companies, 4 of the top 5 financial service companies, 3 of the top 4 advertising and media companies and 2 of the top 5 pharmaceutical companies. http://www.ipsservices.com

Nov. 28, 2011, Secaucus, N.J. – The error-prone, time-consuming process of manually extracting business-critical data from email attachments is history, thanks to a new automated email attachment processing system from IPS.

With the new solution, attachments in emails sent to IPS clients are automatically scanned for important information, which is instantly extracted and integrated into IPS’ revolutionary Digital Mailroom.

The days are gone when email recipients needed to download and open attachments, then find and type pertinent data by hand. With IPS’ new automated email attachment processing, attachments are efficiently reviewed, confirmed and incorporated into the same IPS workflow as documents that arrive via upload portal, U.S. mail, courier delivery, overnight mail, SFTP or fax. Once processed by the Digital Mailroom, IPS’ exclusive Intelligent Capture services then extracts and validates the information and creates an XML, EDI, or any other type of file.

“These days, more and more business-critical data, like invoices and applications, comes locked away in email attachments,” IPS CEO and President Greg Bartels said. “This is a real problem for recipients, who have to spend hours entering it into their system by hand. Our automated email attachment processing system gets the information where it needs to go quickly, efficiently and inexpensively.”

About IPS Digital Mailroom
IPS Digital Mailroom provides a streamlined, auditable mail process that eliminates lost or unaccounted for paper and electronic documents. The Digital Mailroom solution offers speed, cost and quality improvements in accounts payable, T&E processing, media billing and payables, member enrollments, insurance claims and arbitration, mortgage applications and more. IPS Digital Mailroom services are available on- or off-site, and can support receipt channels including P.O. Box, private courier, fax, email, electronic upload and SFTP.

About IPS
Founded in 1991, IPS enables clients to move from legacy, analog, document processes to innovative, 100% digital processes including document scanning, conversion, archiving and workflow with near-perfect 99.995% data accuracy. IPS skillfully combines superior technology with human intelligence, customer-specific business rules and rigorous quality control in a cloud-based environment for maximum compliance, security and ROI. Defining best practices for decades, IPS transforms daily transactions into predictable, streamlined, fully digital processes.

Numerous Fortune 500 companies rely on IPS, as do 3 of the top 5 insurance companies, 4 of the top 5 financial service companies, 3 of the top 4 advertising and media companies and 2 of the top 5 pharmaceutical companies. http://www.ipsservices.com

For IPS every day is Paper-free day, having scanned and replaced over 1 billion pieces of paper in the last 3 decades for numerous Fortune 500 companies. IPS’s corporate mission is to enable companies to reduce or eliminate the need to copy and print paper by transforming daily paper transactions into predictable, streamlined, fully digital processes.

IPS helps businesses evolve by moving from legacy manual processes to 100% digital processes, one of which is the paperless office. Going paperless not only helps the environment, but also improves efficiency through the creation of better access to valuable information from across the organization.

This is especially salient as recent predictions estimate a tenfold increase in information available in the last five years. This increase in amounts of data undoubtedly leads to increases in paper usage and decreased organization and efficiency.

Last year, 57,000 people participated in Paper Free Day’s first run. To participate in Paper Free Day, AIIM recommends that businesses take three steps: first, conscientiously make a point not to print documents; second, investigate practices that reduce paper usage; and third, participate in or produce a local Paper Free Day event.

About IPS

Founded in 1991, IPS enables clients to move from legacy, analog, document processes to innovative, 100% digital processes including document scanning, conversion, archiving and workflow with near-perfect 99.995% data accuracy. IPS skillfully combines superior technology with human intelligence, customer-specific business rules and rigorous quality control in a cloud-based environment for maximum compliance, security and ROI. Defining best practices for decades, IPS transforms daily transactions into predictable, streamlined, fully digital processes.

Numerous Fortune 500 companies rely on IPS, as do 3 of the top 5 insurance companies, 4 of the top 5 financial service companies, 3 of the top 4 advertising and media companies and 2 of the top 5 pharmaceutical companies.

About AIIM

AIIM is a community that provides education, research, and best practices to help organizations find, control, and optimize their information. For additional resources and information about Paper Free Day, visit http://www.aiim.org.

Greg Bartels, president and CEO of IPS, was selected to speak at the upcoming Healthcare Payments Automation Summit (HPAS) in Orlando, Florida. Bartels will be leading a session entitled, “Hospital Accounts Payable Processing in the Cloud.”

IPS, a leading document scanning service provider, has a wealth of experience in digitizing AP systems for hospitals and health care systems as well as other vertical markets such as advertising and financial services. Bartels, a frequent industry speaker, will discuss how hospitals can eliminate the long, error-prone manual processing invoices, and move to a more efficient, secure solution in the cloud—saving hospitals systems hundreds of thousands of dollars.

Bartels will cover how hospitals can increase efficiency and security by moving their accounts payable to the cloud.

HPAS, held January 26-28, 2012 in Orlando, brings together healthcare payers, providers and third-party processors, as well as leading financial institutions and technology solutions vendors. Attendees share actionable ideas and automation techniques for driving costs and complexity out of payments and accounts payable processes. Topics at HPAS include regulatory mandates in healthcare payments and accounts payable, claims reimbursements and more.  See session information below.

Hospital Accounts Payable Processing in the Cloud

Saturday, January 28, 10:10 – 11 a.m.
Greg Bartels – President and CEO
Image Processing Systems Inc.
Business Management and Organization – 1.0 Credit
Session 8.1 – Accounts Payable

About HPAS

The fourth annual HPAS 2012 brings together healthcare payers, providers and third-party processors, as well as leading financial institutions and technology solutions vendors, to share actionable ideas and automation techniques for driving costs and complexity out of payments and accounts payable processes. HPAS is delivered by The Institute of Financial Operations, the leading provider of educational, financial operations events and resources.

Through case study presentations by prominent providers and payers, interactive panel discussions, thought- provoking keynotes by industry leaders, peer-to-peer networking, and vendor product demonstrations, attendees will gain deep insights into the latest technologies, processes, tools and regulatory mandates in healthcare payments and accounts payable. Please click here for more information on HPAS.

NEW YORK and CHICAGO, September 25, 2011 – Donovan Data Systems (DDS) and MediaBank, two of the world’s best known advertising agency systems, today announced plans to merge, forming a new company to be called MediaOcean, with a mission to create a single, neutral and universal operating system (OS) for advertising technology. The new company will address dramatically changing industry needs at a critical juncture. Broad change caused by the movement to digital, fragmentation of audience, data, and technology—as well as the overarching trend of automation—are creating enormous challenges for the advertising ecosystem. Meanwhile, the software solutions needed to solve these mission-critical areas are becoming more complex. Finally, many companies trying to solve these problems are also selling advertising inventory, which may create conflicts.

An independent MediaOcean will continue to invest heavily in advancing its core applications, including national and local TV, print, out of home, and radio and digital, along with creative workflow management. DDS and MediaBank’s joint resources will develop a new, universal and fully open operating system for the advertising industry.

The mission to create the OS, called the MediaOcean OS Project, will encompass common standards, open platforms and universal APIs, to enable any agency, media seller or third party to seamlessly integrate with each other as well as with the MediaOcean systems. MediaOcean expects that the economies of scale from this merger will allow it to additionally invest in the building and supporting of new systems in the ever changing global market. This in turn will result in lower overall costs for MediaOcean clients. MediaOcean will be able to offer neutral, independent solutions to the entire ecosystem.

MediaOcean will be led by Michael Donovan, founder and chairman of Donovan Data Systems, as MediaOcean executive chairman; and Bill Wise, MediaBank CEO, as the new company’s CEO.

MediaOcean is focused on the industry worldwide. “Technology solutions must address the global advertising industry, enabling the coordination of technology across businesses, applications and data, media channels and geographic regions,” says Bill Wise. “Our goal is to give agencies the tools and control they need to realize their full value in a changing landscape, and to do so with complete transparency and neutrality.”

Michael Donovan, executive chairman of MediaOcean, is confident that the combined companies will enable clients to do their jobs effectively on a global scale. “The potential of the merger is enormous. It will enable the entire industry and inspire every advertising professional and system developer. It will empower agencies to embrace continuous change and keep their lead in a fast changing digital world—no matter what automation, digital media and new players in the advertising space may throw at them. After more than four decades in the media technology business, I can’t think of a more exciting next step.”

The merger is pending US government regulatory approval. LUMA Partners advised DDS on the deal.

About MediaOcean

MediaOcean will give the advertising industry the power over technology in a changing landscape. It will achieve this through the MediaOcean OS Project: a mission to empower buyers and sellers to configure any set of third-party technology tools into the precise stack of solutions they need. MediaOcean OS products will be global, neutral and open. MediaOcean also provides market leading media and creative workflow tools, born from the technology of Donovan Data Systems and MediaBank. MediaOcean has more than 800 employees in the United States, Canada, the United Kingdom, Ireland, Germany, France and India. www.mediaocean.com.

Greg Bartels, president and CEO of IPS, was consulted in the article. IPS has a wealth of experience in digitizing AP systems for hospitals and health care systems.

Congdon’s piece covers digitizing and streamlining accounts payable in hospitals. Congdon recommends leveraging a digital mailroom solution which would allow hospitals to centrally scan invoices as they enter the facility–eliminating the long, error-prone process of manually completing invoices, then routing them electronically for approval.

“Through integration of digital mailroom, intelligent capture, electronic workflow, and digital repository technologies, we’ve been able to cut the cost of processing AP documents from $25 per invoice to less than $5 per invoice,” said Bartels in the article. “No matter how effectively a manual AP process may be structured, you can’t move this type of information around in an analog fashion and approach the results generated when the information is digitized.”

Click here to read the full article in Healthcare Technology Online.

Panel Discussion: Creating a successful strategy for moving from a paper-based to an electronic document environment.

Panelists: Charles Goldstein, Bryan Reynolds, Greg Gies and Allan Schweighardt

Consider how much paper we use daily, how many file cabinets are jammed with invoices, purchase orders, financial records, internal communications and more. The paper amassed while conducting business is daunting.

Even more intimidating is creating and executing a strategy for an electronic environment. Many elements must be considered by the business when embarking on a plan to go paperless.

Join us and learn from experts what it takes to put together a successful strategy for implementing an electronic document initiative!

Key Takeaways:

• How to capture physical and/or electronic documents
• Where and how to store documents
• How to share documents
• How to protect documents

Networking – Before and after the meeting!

Meeting Agenda

Registration & hors d’oeuvres

Networking opportunities 5:30 – 6:30 pm

Presentation 6:30 – 8:00 pm

Dessert: Networking opportunities 8:00 – 8:30 pm

Additonal Panelist Profiles:

Charles Goldstein is Director of Information Technology for IPS Corp. Prior to this, he served as Senior Vice President of Enterprise Content at Citigroup, where he was responsible for developing all content management and workflow solutions for their Financials Services Group.

Bryan Reynolds is co-founder and managing partner of Sitrof Technologies, experts in unstructured data management, data protection, and compliance. Bryan is a frequent speaker on the paperless environment and recently delivered an address at the AIIM International Conference and Expo in Washington, D.C.

Greg Gies is Manager of Global Marketing for Nuance.

Allan Schweighardt is Senior Technology Specialist with Microsoft Corporation in the NY-Metro area where he focuses on Enterprise Content Management and Web 2.0 solutions. He works with clients in the Financial, Insurance, Pharmaceutical, Retail, Transportation and Manufacturing space.

IPS today announced the availability of IPS Digital Workflow 3.0 third generation, web-based, modular workflow. The IPS cloud-based solution runs on state-of-the-art hardware and server technology, including latest Microsoft Server and SQL Server platforms, for maximum performance. The IPS private cloud provides all the benefits of public cloud solutions – no hardware or software installation necessary – with added security and reliability for mission critical document processing in regulated and non-regulated environments.

IPS Digital Workflow 3.0 streamlines any collaborative, knowledge-based processes requiring multiple decision points. IPS Digital Workflow integrates with a wide variety of enterprise platforms to speed adoption rates, minimize IT expenses and improve ROI. Supported platforms include Oracle, SAP, IBM/Filenet, EMC Documentum, OnBase, Microsoft Dynamics, JD Edwards, Lawson, Donovan Data, MediaBank and Strata.

“With IPS Digital Workflow, companies bypass the costly, cumbersome and time-intensive process of customizing large-scale enterprise systems,” said Greg Bartels, CEO of IPS. “IPS Digital Workflow 3.0 can be up and running a matter of weeks, at a fraction of the cost, with limited staff involvement and short-term ROI.”

Secure, compliant and intuitive, IPS Digital Workflow 3.0 reduces information handling costs and improves process cycle times. Clients instantly move from legacy document handling to 100% digital processes. The web-based SaaS delivery model eliminates hardware and software obsolescence so clients can focus on innovating the business process. Ideal applications are accounts payable, contract management, human resources and other mission critical transaction processes.

About IPS

Founded in 1991, IPS enables clients to move from legacy, analog, document processes to innovative, 100% digital processes including document scanning, conversion, archiving and workflow with near-perfect 99.995% data accuracy. IPS skillfully combines superior technology with human intelligence, customer-specific business rules and rigorous quality control in a cloud-based environment for maximum compliance, security and ROI. Defining best practices for decades, IPS transforms daily transactions into predictable, streamlined, fully digital processes.

Numerous Fortune 500 companies rely on IPS, as do 3 of the top 5 insurance companies, 4 of the top 5 financial service companies, 3 of the top 4 advertising and media companies and 2 of the top 5 pharmaceutical companies.

Most recently, Mr. Goldstein was the founder and CEO of Top PC Support in Warren, New Jersey, which focused on providing office automation services to small businesses. Prior to that, he was with Citigroup for over 14 years, most recently a Senior Vice President of the Enterprise Content Management systems group, managing 25 software developers, infrastructure engineers and consultants. He was responsible for developing and supporting imaging, content management and workflow solutions for all sectors of financial services. In addition, he co-chaired the domain for all of Citigroup ECM technology activities, including defining standards, product evaluations and making recommendations for systems architecture across business units.

Prior to Citi, Charles was employed at Minolta Corp. in Ramsey, New Jersey as Project Manager for Imaging Hardware and Subsystems. In his role at Minolta, he was responsible for designing and implementing all subsystem architecture of document imaging systems. Prior to joining Minolta, Charles was a Systems Engineer at IMNET Corp. in Pine Brook, New Jersey. In that role he was responsible for integrating state of the art imaging networks including scanners, laser printers, optical disk drives/jukeboxes and high resolution displays. Mr. Goldstein was also at Vertex Industries and Xerox Corp. in various engineering roles.

Charles received his Masters in Information Technology from AIIM International in Silver Springs, MD and holds a bachelor’s degree in Electrical Engineering from the Rochester Institute of Technology in Rochester, NY.

Greg Bartels, President and CEO of IPS quotes “Charles brings over 20 years experience helping companies digitize their business processes through automation. As the Director of Information Technology at IPS, Charles will help drive innovation for both IPS and the ECM market as a whole.”