Insights
The Key to Visibility Into Your Business Processes?… You Have It But Don’t Know It.
(by Greg Bartels–CEO, IPS) The debate rages on over outsourcing, co-sourcing, offshoring and continuing to manage business processes internally. Depending on who you talk to and the way statistics are presented all can make a valid argument. So who is right? They all are. Depending on the business circumstances any one of these models may [...] More
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
(by Toby E. Stuart, Sarah Jane Gilbert – Harvard Business School) Working Knowledge, Q&A Although many companies aspire to promote easy interaction and coordination across departments, office locations, and pay scales, the “boundaryless” organization – like the paperless office – hasn’t materialized. The corporate silo is alive and well. This observation is supported in a [...] More
Sarbanes-Oxley and the Digital Mailroom: What Your Organization Nees to Know
(by Laurie Pasquerell-Integrated Solutions Magazine) Taking compliance mandates such as SOX (Sarbanes-Oxley Act of 2002) into consideration, companies of all types and sizes are searching for better ways to secure their information. In addition to securing data, tracking the whereabouts of documents (thus creating an audit trail) and improving the overall accuracy of data is [...] More
Six Sigma Makes a Comeback
(by Brian Burnsed & Emily Thornton- Business Week.) With the outlook for sales growth dim, everyone from Target to Cadbury to Merck is turning to Six Sigma to squeeze out more savings. Here’s one more reason why the world may face a jobless recovery: Six Sigma. In an attempt to boost earnings without putting more [...] More
60-Second Guide to Retaining the Records Your Business Needs
(Entrepreneur Magazine) Paper, paper, paper. It’s everywhere in a small business, from customer invoices and expense receipts to your licenses and annual tax returns. Without proper management, these records can gradually proliferate into a monumental mess, making it difficult to find what you really need amid the clutter. Don’t get caught in the business records [...] More
Oracle Has Customers Over a Barrel
(by Steve Hamm and Aaron Ricadela- Business Week) As CEO Ellison tries to extend the company’s reach into hardware, more corporate clients fret about its high prices and tough tactics Over the past four years, Oracle (ORCL) Chief Executive Lawrence J. Ellison has been on an acquisition binge that has brought all sorts of benefits [...] More
Managing Strategic Initiatives in the New Economy
(by Catherine Daw, PMP, MBA CEO & President SPM Group Ltd.) Managing strategic initiatives effectively and efficiently at any time can be challenging. When the economy turns itself on its head it is even more critically important. This whitepaper will discuss the business context we are currently in, what makes initiatives challenging and challenged and [...] More
The Digital Mailroom and the Paper-Bound Organization
Most large organizations regard the development of a digital mailroom – defined as a solution to accurately capture and process all incoming documents regardless of their content, format, or point of origin – as critical to their success. Development of an integrated input management solution for paper and electronic information is key to improved efficiency [...] More
Outsourcing Risks: What 95% of BPO Vendors Won’t Tell You
Today’s competitive business landscape forces more out-of-the-box thinking by business leaders. Outsourcing can result in big payoffs to the bottom line, but it also comes with its share of risk. Outsourcing non-core competencies is a common business practice these days. The further decision to offshore certain outsourced processes, if made wisely, can give a company [...] More
Social Media Records Retention and eDiscovery
(AIIM, Information Zen Blog) There is a good article in Information Week outlining how the US Federal Government is struggling with Social Media Records Retention Policies. My first thought was, can eDiscovery issues be far behind? It is interesting that the article goes on to say “one keynote speaker asked the crowd of several hundred [...] More
