Clients come to IPS to digitize their business. Our advanced document capture and workflow services ensure that valuable information is the hands of your knowledge workers when they need it. Author and management consultant, Peter Drucker, coined the phrase "knowledge worker" back in 1959. He was one of the first to predict the shift of business and the economy from success based on the ability to make a product to success derived from the ability to use and generate knowledge. Drucker said, "The most important contribution management needs to make in the 21st century is ... to increase the productivity of 'knowledge work' and the 'knowledge worker.'" Today, 70% of workers in developed economies are information workers. In our global, interconnected economy, the ability to collaborate, access information on demand, and instantly respond to market changes has never been more critical.